about us
what we do
We handle your social media - so that you don’t have to. Working with clients who range from the UK’s leading hospitality names to local tourism or e-commerce businesses, we’ve developed an insight into almost every sector and offer packages to cover every aspect of your social media. Whether it’s customer service through Community Management, handling your reviews or online reputation, or developing a bespoke social media content strategy with the help of our creative team, get in touch for a chat about what we can do for you.
how we work
We work 365 days per year, 9am-9pm - so we’re always there for your customers, even when you can’t be. All our staff work from our UK office, and no matter where you’re based, we can be there for regular meetings, events, or just to meet your team and better understand your business. This helps us to create a personalised package for each client - whether you require one core service or a bespoke combination of several - alongside regular social reports carefully tailored to your business.
Our industry is one that’s always changing, and we’re excited to be developing with it. Our team consists of highly skilled local individuals who are passionate about what they do - and we’d love to help your business next. So if you’re interested in a conversation about your Social Media Management, Review Management or Community Management, get in touch, or take a look at some testimonials below.
testimonials
It’s hugely appreciated that we can count on you whatever comes in and whenever it does! The pragmatic, solution-oriented approach is great and really valued by us.
The importance of social customer service can't be underestimated and 3sixfive were my first choice to manage it.
3sixfive have been amazing helping us to protect our brand reputation + their ‘always on’ approach means we don’t need to worry outside office hours. their approach to crisis management is fantastic + they are happy to tailor to our needs + adjust with minimal notice
By responding to feedback in a timely and professional manner, the perception of our brand on social media has improved. The team at 3sixfive provide professional yet personalised responses to demonstrate that all customer feedback is valued and taken on board.
