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The Client

First founded in 2012, Purplebricks has grown to become the UK's leading online estate agent. With free valuations, low fixed fees, a handy app and access to a network of skilled local experts, they're proud to offer a straightforward and flexible way for sellers and landlords to market their properties - and for buyers and renters to find their perfect home. They're also the most reviewed estate agent ever, with over 80,000 customer reviews on Trustpilot alone!



"We have been working with 3sixfive since September 2022 and they have become a valued asset to the Purplebricks team. The insights from 3sixfive have directly enabled us to track sentiment, establish trends, identify key content areas and put proactive steps in place which in turn have improved our sentiment across social media.

We have been amazed at how quickly 3sixfive have integrated into Purplebricks and it now feels like they are a part of our team! They have grasped our systems and processes incredibly well and are able to talk to our clients seamlessly regarding often quite complex and sensitive issues.

The team are fantastic to work with across both our community management and our reviews management. They are incredibly proactive, offer advice and experience, and are incredibly flexible, often happy to provide insights learnt across their impressive portfolio. The team go above and beyond to provide an excellent service to both ourselves and our clients and are a key factor in our growing social presence."


Emma Wainman-Sale, Social Media Manager