Don’t miss out on relevant conversations taking place about your business or around your industry - instead, use our Social Listening service to jump in and engage.
Social Listening refers to the process of monitoring core keywords, topics and untagged mentions relating to your business. Combined with our Human Insight service, we can provide sentiment tracking and ultimately influence operational changes within your business to improve your customers’ experiences.
Discover Key Opportunities
Whether this means keeping an eye on discussions involving your company, picking up complaints or potential PR issues at the very first stage, or simply connecting with potential customers to increase engagement, we can shape our Social Listening service to the specific requirements of your brand.
Want to learn exactly how our bespoke Social Listening service can work for your business? Get in touch, or read about our work with our Kettle Foods case study.