Here are some of the fantastic people behind what we do - all human, all unique, all bringing their ‘A’ game!

Laura Tomlin
General Manager

Lucy Giles
Head of Growth

George Marchant-Brook
Operations Manager

Danni Evans
Account Manager

Eloisa Curtis
Account Executive

Beth Perrin
Content Creator & Designer

Richard Ham
Data Scientist

Holly Nash
Brand Reputation Executive

Nathan Meredith
Community Liaison

Callie Mott
Community Team Leader

Haley Kellogg
Community Team Leader

Emily Crook
Community Team Leader

Trish Sovcikova
Community Executive

Samuel Williams
Community Executive

Aimee Lester
Community Executive

Teddy Fletcher-Mizen
Community Executive

Adam Randleson
Live Chat Manager

Rhys Appleton
Live Chat Agent

Luke Harley
Live Chat Agent

Charlotte Rogers
Live Chat Agent

Charley Hockridge
Live Chat Agent

Amy Taylor
Live Chat Agent

Pip Peters
Live Chat Agent

Michael Berry
Customer Service Representative
Our Company Values
Reactive
Our services are reactive - and so are we. We welcome change and will help to support the growth and development of your business, offering efficiency in the way we implement new ideas and strategies. From a change in trends and algorithms to enhancing your business processes, our team is there every step of the way.
Personal
What’s a bot? We wouldn’t know. We’re real human beings and we take pride in it. We’ll always provide a bespoke service, highly personalised to your brand and your customers. From unique responses to reviews, social media comments and messages to personally assessing the sentiment with Human Insight, being human is at the core of all we do.
Passionate
We’ve all experienced the frustration of customer service complaints or queries first hand. We recognise the importance of quality Community Management, Review Management and Sentiment Management - and we want to shout about it. Trusted by some of the UK’s most exciting brands, we’re passionate about providing that stellar service your customers and business deserves.
Unique
There’s no other business in the UK that offers exactly what we do. But this doesn’t mean we’re content - in fact, far from it. We’re always looking to improve the way that we work to suit an ever-changing industry and provide the best service to our clients. We’re constantly evolving with social media to provide the best service that gets results.