Since their launch in August last year, Instagram Reels have become a prominent feature of the platform. Reels are short 15 to 30 second video clips with audio, fun effects and creative transitions, similar to the type of content seen on TikTok.

We’re taking a look at some updates from Instagram, Facebook, Twitter and LinkedIn to see what they’ve added throughout May and what steps are being taken to improve user experiences across their websites and apps.

Facebook’s Business Suite provides a powerful and all-encompassing platform for advertising, enabling both small businesses and nationwide brands to promote themselves and run effective marketing campaigns on the world’s most popular social media site.

For modern day marketers and consumers, it’s almost impossible to imagine a world without the Internet - and by extension, social media. Since its humble beginnings in the 90s, many social networking sites have come and gone.

Back at the start of 2020, nobody could predict what lay just around the corner: a global pandemic that would impact every aspect of our lives and lead to permanent changes in the way we work, travel, shop and communicate.

We’re taking a look at some updates from Instagram, Facebook, Twitter and LinkedIn to see what they’ve added throughout April and what steps are being taken to improve user experiences across their websites and apps.

More and more businesses are beginning to recognise the importance of Community Management and how it can prove beneficial. But one aspect often presents an obstacle in the process: how to measure its success.

The posts your brand chooses to put out into the digital world can influence your audience, entice new fans, boost your reputation and spark conversations, providing consistent opportunities for interaction.

As the social media sphere continues to impact our online behaviours, expectations surrounding customer service are subsequently facing changes too. Consumers are no longer satisfied with busy phone lines or waiting days for email responses.