
Blog
April 29, 2021

We’re taking a look at some updates from Instagram, Facebook, Twitter and LinkedIn to see what they’ve added throughout April and what steps are being taken to improve user experiences across their websites and apps.
April 22, 2021

More and more businesses are beginning to recognise the importance of Community Management and how it can prove beneficial. But one aspect often presents an obstacle in the process: how to measure its success.
April 15, 2021

The posts your brand chooses to put out into the digital world can influence your audience, entice new fans, boost your reputation and spark conversations, providing consistent opportunities for interaction.
April 8, 2021

As the social media sphere continues to impact our online behaviours, expectations surrounding customer service are subsequently facing changes too. Consumers are no longer satisfied with busy phone lines or waiting days for email responses.
April 1, 2021

Curating a personal brand for yourself on LinkedIn can attract opportunities and lead to powerful connections that may ultimately result in collaborations or sales from relevant clients and customers in your industry.
March 18, 2021

Social media isn’t a one way street. Over time, interaction and engagement have become increasingly important, with brands realising the need for online community growth and maintenance. Your pages should be viewed as open forums that welcome communication.
March 11, 2021

The content your business shares on social media plays a fundamental role in shaping its digital image. Your posts have the power to encourage engagement, introduce new fans, boost sales and build your reputation - both online and offline.
March 4, 2021

How quickly does your business reply to its incoming messages across social media? Based on data from Sprout Social, 40% of consumers expect brands to respond within the first hour of reaching out, while 79% expect a response in the first 24 hours.
February 25, 2021

When we speak to businesses about social media, they’re often unaware of three major factors: what Community Management is, why it’s an essential part of their brand’s digital presence, and that it can be outsourced to an external team or agency.